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I can't install Photoshop on my Mac

New Here ,
Jun 10, 2022 Jun 10, 2022

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I have macOS BigSur Version 11:6 and when I try to install the Photoshop installer I get this message 'An error occurred while installing the selected updates.'   

 

Any help would be appreciated. Thank you in advance. 

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Creative Cloud , Installation

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Community Expert ,
Jun 10, 2022 Jun 10, 2022

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install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

 

p.s. if you have previously installed ps (or parts of ps), you may need to clean your system first using the adobe cleaner.

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Community Expert ,
Jun 10, 2022 Jun 10, 2022

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Which version of Photoshop?

 

Legacy Creative Suite products won't install on Catalina, Big Sur or Monterey.  You would need a subscription to the latest Photoshop CC.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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