I can't log in to creative error 206

[Asya3368584225ss]

Hello. I can't log in to creative error 206. I have a license, but I can't use it because it won't let me log in to the creative system.

[kglad · Accepted solution]

adobe connection errors are common and are not related to whether you're connected to the internet.  they're related to connecting to adobe's secure servers.

if you have a non-current os, your default browser must support tls 1.2, https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html

to test your default browser's tls you can use , https://clienttest.ssllabs.com:8443/ssltest/viewMyClient.html

otherwise, confirm that you can connect to the secure adobe servers by reading, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

do you see both logos after clicking "link"?

if you can and still see a connection error try these steps, https://helpx.adobe.com/download-install/kb/common-network-connectivity-issues.html

if those all fail, white list the adobe network endpoints, https://helpx.adobe.com/enterprise/kb/network-endpoints.html

or, if you’re trying to activate a perpetual license, you can try offline activation by disconnecting your computer from the internet, starting activation and using https://aoes-stage.licensingstack.com/aoes/aoes/v1/imsauthstatus

[Asya3368584225ss]

1) I have windows 11 latest updated version with all components. 2) Yes, I see all 2 logos. 3) I tried disabling antivirus and firewall. Nothing helps.

[kglad]

did you disable your firewall and av?

[Asya3368584225ss]

Yes. And what is the host file? I read from your link that there should be no adobe lettering.

[kglad]

it's a file that blocks internet connection sites.

[Asya3368584225ss]

Is this why I can't install creative?

[kglad · Accepted solution]

what's your hosts file contain?