I'm trying to pay for my subscription the Student and Teacher Edition (one-year) but I can't.
It always keep loading at the 5th step 'Confirm' so I can't press the 'Confirm Membership' button.
I've tried to pay via many different browsers, devices and credit cards but I still got the same issue.
Please help me to figure this out.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
I've tried many different browser, Chrome, Safari, Microsoft Edge, Opera but it still doesn't work
i conveyed this to an adobe staff member.
The subscriptions purchased under the Adobe ID used in Forum has cancelled orders. Please make a new purchase.
Everytime I place an order and try to purchase, I always got the same problem with the payment. It always keep loading on the Confirm Step as same as the picture that I attached on the 1st post.
Dear friends. I have current subscrition, but can not pay to prologate it because I live in Russia. I do my magister diploma in your software. I need only 2-3 weeks to complete it. Could you please do prolongation? for me or give possibility to pay.
Could you please do prolongation? for me or give possibility to pay.
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
I want to activate the free subscription for me