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Hi,
I'm trying to pay for my subscription the Student and Teacher Edition (one-year) but I can't.
It always keep loading at the 5th step 'Confirm' so I can't press the 'Confirm Membership' button.
I've tried to pay via many different browsers, devices and credit cards but I still got the same issue.
Please help me to figure this out.
Thank you.
using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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I've tried many different browser, Chrome, Safari, Microsoft Edge, Opera but it still doesn't work
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i conveyed this to an adobe staff member.
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Hi Nattachat,
The subscriptions purchased under the Adobe ID used in Forum has cancelled orders. Please make a new purchase.
Thanks
Rajashree
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Everytime I place an order and try to purchase, I always got the same problem with the payment. It always keep loading on the Confirm Step as same as the picture that I attached on the 1st post.
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Dear friends. I have current subscrition, but can not pay to prologate it because I live in Russia. I do my magister diploma in your software. I need only 2-3 weeks to complete it. Could you please do prolongation? for me or give possibility to pay.
Thanks!
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Could you please do prolongation? for me or give possibility to pay.
By @Надежда246481611b8h
Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
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I want to activate the free subscription for me
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I want to activate the free subscription for me
By @Afshin22642197uj8v
There is no free subsription.