Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

i cannot change my plan

New Here ,
Oct 18, 2019 Oct 18, 2019

so i've been trying to change my student plan from the photoagraphy one into the all apps one but i cannot switch or even cancel the plan. it tells me to contact support and then the support gives me a link that does not work.

366
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Mentor ,
Oct 18, 2019 Oct 18, 2019

badriaa9681239, good evening.
For changes to the plan, depending on the payment method and contract details, it is necessary to contact support.

https://helpx.adobe.com/manage-account/using/change-plan.html

When clicking [Contact us], please access with browser cookies enabled.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 18, 2019 Oct 18, 2019
LATEST

Hi there,

In countries served by Digital River, Adobe's e-commerce partner, it’s not possible to make changes online. contact us to change your plan

 

^Ani

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines