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Hi
I have checked the firewall and security and privacy settings and allowed every program and site I believe are relevant. I have six days remaining to validate my program. Is there something else I can do to allow the connection? Validating offline does not seem to be an option as the notification is basically devoid of links.
Would appreciate any help.
Grip12
Hi Grip12,
There is no need to change hosts file to original state.
Please refer to the below article for issues with no Internet connection errors.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks
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Hi Grip12,
Welcome to Adobe Forums.
Please rename the hosts file host.old
Below is the location of the file.
For Windows: C:\Windows\System32\drivers\etc
For Mac: Open the finder window and click on go and choose go to folder
and type /etc and press enter.
Thanks
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Hi GautamBahl
Thanks for your advice. Renaming the hosts file seems to have worked - I have exported a clip and it does not have a watermark.
Do I restore the hosts file to the original state?
Another problem is when I click on the Help button I cannot connect to the online Help site and others as it says I have no internet connection - which is incorrect.
Any suggestions
Thanks
Grip12
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Hi Grip12,
There is no need to change hosts file to original state.
Please refer to the below article for issues with no Internet connection errors.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks
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None of this document works anymore
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Thanks GautamBahl,I work for me. I cannot open the software for 2 weeks with this validate issue
Thanks