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I have tried all solutions mentioned on the relative page (antivirus and firewall deactivation and check that my internet connection is OK), but I keep getting this error message and I cannot install the program. Please help!
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Please see here:
Fix download, install, or update errors for your Adobe apps
How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications
Especially you should check your HOSTS file.
How to resolve connection errors with Adobe Creative Cloud and Creative Suite applications