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I cannot install Photoshop Elemments und Premiere Elements 2022

New Here ,
Jul 29, 2022 Jul 29, 2022

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The installer has been downloaded many times. I still get this error message:

The installation connot continue as the installer file may be damaged. Download the installer file again (which I did).

 

My internet acsess is good.

 

Thank you for helping me.

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Community Expert ,
Jul 30, 2022 Jul 30, 2022

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Which operating system do you use?

Do you logged in as an Administrator or an user with admin right when you run the installation?

Do you have try to stop security programs like virus scanner, adaware protection and so on? 

What the exact error message?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce GTX 1050 Ti - Windows 10 Pro 22H2 -- LR-Classic 12.5 - Photoshop 25.0 - Nik Collection 6.3 - Topaz Photo AI 2

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Community Expert ,
Jul 30, 2022 Jul 30, 2022

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Where are you downloading from?

 

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Community Expert ,
Jul 30, 2022 Jul 30, 2022

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per above:

 

you need, https://helpx.adobe.com/photoshop-elements/system-requirements.html

 

and you should be downloading from, https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html

 

if you think you meet all specs and are downloading using the correct link from adobe.com, disable your av and anything else on your computer that might alter a downloaded file (at least until installation is complete).

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