Hi. When I go on the website I have the option to download apps on my account but when I go on the app it says "You do not have access to manage apps" and "Permission from your IT administrator may be required to enable apps managment"
I bought a student plan on a personal email. I have contacted the university and they do not class as an IT administrator. I logged in on someone elses computer and I had access to my apps on that computer.
I have tried looking for the file to delete which the support centre suggests but that has not worked.
Does anyone know how to help? I feel it might be a problem with my laptop (Macbook) more than Adobe, but I'm not sure.