I downloaded and installed Premiere Elements 2025 when I meant to install Photoshop Elements 2025

[williep1]

I installed Premiere Elements 2025 by mistake . I meant to install Photoshop Elements 2025. How can I uninstall Premiere Elemets and Install Photoshop Elements 2025 instead?

[John T Smith]

Did you pay for the download or are you using the UNpaid trial?

Return https://helpx.adobe.com/au/x-productkb/policy-pricing/return-cancel-or-change-order.html
-https://community.adobe.com/t5/account-payment-plan-discussions/how-to-return-non-subscription-adobe-software/td-p/13040970

[williep1]

I paid for the download. I thought I was paying for 3 years of Photoshop Elements 2025. I guess that I clicked on the wrong app.

[kglad · Accepted solution]

contact adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.