I have a product key but I cant get it to work.

[emilyd10353868]

I had Photoshop extended version 13.0 and I am pretty sure it was CS5. I bought the product in 2013 and when I got a new computer I was able to download that version and enter the product key and it worked. I recently got a new computer and I am trying to do that again but I can't seem to find the right version. I have downloaded the only version of CS5 and CS4 I could find and both said it was the wrong key. I really enjoy using the product and have been using it for a while now so any help to get it back on my computer will be appreciated. Also I have since lost the disc used to download the product but my new computer doesn't have a disc drive anyway.

[kglad · Accepted solution]

you have to use the correct product with your key or you'll see an invalid serial number message.

you can check your account to see your version (if you purchased from or registered with adobe), https://accounts.adobe.com

[thatsmauri]

emilyd10353868,

what kglad said

Photoshop Extended 13.0 is CS6, however.

You can download Installer files for all Adobe App Trials at ProDesignTools - link for CS6:
» Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools

Kind Regards,
Maurice