I have a subscription (InDesign) but can not use it

[catl9954187]

I have a subscription (InDesign) but can not use it

[shellyt77900015 · Accepted solution]

Hi,

Please write us the error message so that we can help you. However, if you are getting Trial error then please follow Stop Creative Cloud 2015 from reverting to trial mode and Problem with Photoshop CC licensing for renaming the hosts file if needed.

Hope it helps.

Regards,

Shelly

[Christo230948142d37]

We can't verify your subscription status

[Christo230948142d37]

We can't verify your subscription status

[John T Smith]

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html