Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I have an education account but adobe says my trial expired

New Here ,
Sep 21, 2019 Sep 21, 2019

I use my EMAIL REMOVED to use adobe products everything works fine but when I try to use Lightroom and edit a photo it says "Edit disabled while your trial as ended" then I click on the buy now button and it says "You subscribed Lightroom is ready for you to use." so I click ok and it till just says that I cant edit photos while y trial is over. I clearly have an education account and this should not be happening.

 

I've tried logging out and back in

I've tried reinstalling lightroom

I've tried reinstalling CC

 

What should I do?

 

[personal information removed for your protection
https://community.adobe.com/t5/Community-Help/Email-signatures-and-personal-information/td-p/4786467]
[This is a public forum, not Adobe support, please do not post personal information]

194
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 21, 2019 Sep 21, 2019
LATEST
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines