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I have an education account but adobe says my trial expired

New Here ,
Sep 21, 2019 Sep 21, 2019

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I use my EMAIL REMOVED to use adobe products everything works fine but when I try to use Lightroom and edit a photo it says "Edit disabled while your trial as ended" then I click on the buy now button and it says "You subscribed Lightroom is ready for you to use." so I click ok and it till just says that I cant edit photos while y trial is over. I clearly have an education account and this should not be happening.

 

I've tried logging out and back in

I've tried reinstalling lightroom

I've tried reinstalling CC

 

What should I do?

 

[personal information removed for your protection
https://community.adobe.com/t5/Community-Help/Email-signatures-and-personal-information/td-p/4786467]
[This is a public forum, not Adobe support, please do not post personal information]

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Community Expert ,
Sep 21, 2019 Sep 21, 2019

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