I have downloaded Photoshop but it wont let me install it as my password is incorrect

[taraw14509692]

I have tried to download the Photoshop creative cloud but it asks me to enter a password when I try and install it. I have tried many options but none work. Please can you help me ASAP.

[Sheena Kaul]

Hi,

It must be prompting you for the user account password for your machine.

Please try to enter the password you use to log in to your machine.

Regards,

Sheena

[carlyg67195901]

This doesn't work for me.  I have tried multiple passwords and it still doesn't let me log in.   Have even tried to reset the password and still won't work.

[John Waller]

Assume you're on a Mac?

Can you post a screenshot of the dialogue box?

If it look something like this, it's asking for your local administrator username and password. Nothing to do with Adobe.

[tootie28319022x41k]

Yes I had the same thing.  Sheena solve it.  Use your computers password.   Thank you

[kglad]

this is a common mac issue.