i have paid for photoshop but cant download it

[siljef55750328]

I cant download photoshop

[Guest]

Well, it wouldn't hurt providing some more details, would it? What's your operating system? Have you made sure that the link is correct?

[murrayh29848580]

Windows 10 on a MSI GE75 Raider 95E laptop

[Test Screen Name]

There's a lot of GE Raider models. What is your laptop's specification - especially RAM and GPU?

[Del_Z · Accepted solution]

Hi Siljef55750328,

If you are continuing to experience issues downloading your paid copy of Photoshop, instructions are available here: How to download, install, and activate Adobe applications.

You can also find links to a number of related help documents here: Download and Installation Help | Download and Installation Help.

Beyond that, as Scarlettf52833561 suggests, letting us know more information will help us better troubleshoot. What version of Photoshop have you purchased? What is your computer's operating system? Do you receive any error messages when you try to download?

Best,

Del

[Veli-Heikki25471190lljn]

I have my photoshop payed already several months, but it will not work of open my photoshop documents?