I have problems with payment for the subscription.

[adilhans15714940]

Hello. I recently updated my subscription plan. I have 2 cards. I use one card to pay for everything, and the second to pay online. When I paid for my subscription last month, I used the first card. My salary went to second. I also received a message from Adobe that I did not pay for the subscription. I have changed my payment method. But in the message was written that the payment will be made in 24 hours. But 24 hours have passed. How long time do I need to pay? I think that I made something wrong. I use subscription just month it was awesome I really like it. I want to pay. Please help me!

[Abambo · Accepted solution]

Hi adilhans15714940 ,

I suggest to Contact Customer Care so that Adobe can check your payment status. You could also check on your credit card account if the payment went through.

If you are still in difficulties after contacting customer care, feel free to update this.

[Nancy OShea]

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