I haven't received my refund yet...

[claudd]

I purchased the creative cloud membership on November 7th to complete a quick project. I canceled my membership on November 10th and received a cancellation confirmation email and I was also told after I canceled that I would get a full refund, but I still have yet to receive my refund. I am confused why I haven't gotten it yet since it has already been 10 days.

[kglad · Accepted solution]

using a browser that allows popups and cookies,  contact adobe support during pst business hours by clicking here and, when available, click 'chat', http://helpx.adobe.com/x-productkb/global/service-ccm.html