I just purchase photoshop and it wont let me download

[kenib66090110]

i cannot download photoshop and i purchase it

[Tanusree]

Hi kenib66090110,

What is the error you are getting ?

Regards,

Tanusree Haldar

[KanikaS · Accepted solution]

Hi,

Could you please share the message you get while downloading ?

If possible kindly attach a screenshot .

Meanwhile is see you purchased Creative cloud photography plan under the same email as with forums .

You may use the following link for download ::Creative Cloud Help | Creative Cloud for desktop.

Also you may check the system requirements for photoshop download :

Photoshop system requirements

Hope this resolves your query !!!

[andre28270856k6g0]

i dont know where to start so confusing can you call me

[andre28270856k6g0]

please respond

[kglad]

@andre28270856k6g0 

what question do you have?

[Test Screen Name]

No, we can't and won't call you. Take a deep breath and carefully explain your problem. Warning: scammers may contact you. Ignore any private messages especially if they claim to be from Adobe support!!!

[Sheena Kaul]

Moving to Creative Cloud Download & Install‌

[Bhagwan25367507vcf2]

Just I purchase photoshop and payement already done but I cannot download photoshop software please help me

[Test Screen Name]

Could you please share the message you get while downloading ?

If possible kindly attach a screenshot .

[kenneth binns]

it just keep sending me to the purchase page

[Test Screen Name]

gf235093246zl7, Could you please share the message you get while downloading ?

If possible kindly attach a screenshot .

[kglad]

@kenneth binns 

if you really mean you purchased a photoshop subscription (and not a photoshop elements license), install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs. 

if you have trouble downloading the cc desktop app or you see an error message when trying to install, make sure you have a compatible os (https://helpx.adobe.com/creative-cloud/system-requirements.html), and use the alternative download links at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html