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The dialogue box states that Photoshop did not complete loading. How do I restart Photoshop so it will load and I can use this service I paid for?
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Install the CC app and download Photoshop from there:
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html
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restart your computer and then follow the suggestion of @Peru Bob.
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Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:
- https://helpx.adobe.com/creative-cloud/system-requirements.html
- https://helpx.adobe.com/photoshop/system-requirements.html
- https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html