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Hi there,
Thank you for writing to us. Happy to help!
Kindly try to remove Adobe Application Manager using Cleaner tool and try to reinstall the product.
Clean your computer of cc files:
http://www.adobe.com/support/contact/cscleanertool.html
Reinstall the cc desktop app:
https://creative.adobe.com/products/creative-cloud.
Hope the information was helpful to you. Please let me know if you have any further questions.
Sincerely,
Rashmi Swain
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what's your os version?
which lightroom and photoshop versions are you trying to update?