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I’m so beyond done with Adobe making my computer unusable

Community Beginner ,
Dec 21, 2022 Dec 21, 2022

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Downloaded on my max I bought a YEAR ago, model directly under the M1 chip model. Should be pretty fresh right? It was! Up until I switched from davinci. Adobe makes my computer run slower than my school provided 20 dollar wholesale Chromebook. I've been blaming it on apple this whole time until today. I have began to only run boot camp, simulating a windows through my mac because of how awful I thought MAC OS was. However, as I spent the last few months convicned this was the solution as windows ran smoothly, downloading creative cloud proves mt theory SO wrong. After effects can't even run without crashing and makes the whole computer run slow wether anything Adobe related is even open😭😭😭. I pay 20 a month for this??? I'm so frusteeated, this has been an issue for around a year and obstructs my ability to create through this stupid software so much. FIX UR STUFF ADOBE 

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Creative Cloud , Installation

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Community Expert ,
Dec 21, 2022 Dec 21, 2022

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are you running adobe on your bootcamp?  if so that's problematic.

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Community Expert ,
Dec 24, 2022 Dec 24, 2022

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Using an exotic set-up complicates matters and increases your risk for performance problems.

 

Adobe's system requirements are fairly straightforward.  Your device must meet or exceed the CPU & GPU requirements. Most Creative Cloud apps work on:

  • PCs with Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
  • Macs with macOS 13 (Ventura), 12 (Monterey) or 11 (Big Sur).

- https://helpx.adobe.com/creative-cloud/system-requirements.html

- https://helpx.adobe.com/after-effects/system-requirements.html

 

If you're using an exotic set-up for other reasons, Adobe support may ask you to reinstall CC & After Effects sans Bootcamp on your native macOS.

 

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Best of luck & Merry Christmas!

❄ ☃ ❄

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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