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I need a direct link to download InDesign 2019 14.0.2. I am a fully paid member of creative cloud

Community Beginner ,
Sep 23, 2022 Sep 23, 2022

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I need a direct link to download InDesign 2019 14.0.2. I am a fully paid member of creative cloud but my account doesn't show versions earlier than 16.0. The link to 'show earlier versions' doesn't work and instead takes me on a circular jouney that goes nowhere useful. It is after hours so I cannot get support on chat and I am trying to meet a deadline. Newer version of indesign do not allow any capacity to show video controls on an interactive pdf which is rendering the whole program completely useless for me. How do they keep making this program worse with updates instead of better?

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Creative Cloud , Installation

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Community Expert ,
Sep 23, 2022 Sep 23, 2022

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Hi @tanyaj12457827,
Only the latest two versions of the Creative Cloud apps are supported and available for download so that would be 2022 and 2021. You can try and download the older versions of the Creative Cloud apps from the following website. The links on the website will download mostly the major version and not the minor updates. Minor updates may or may not be available via Creative Cloud Desktop app, after the installation.

Do note that if the links mentioned on the website don't work, then it means that Adobe has discontinued providing the download and genuine installers are not available anymore. Be circumspect if someone contacts you claiming to provide an installer in such a case.

https://prodesigntools.com
-Manan

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Community Beginner ,
Sep 26, 2022 Sep 26, 2022

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Hi, I was able to install that link on my iMac and it works but now I'm trying to install it on my Macbook Pro and it just won't. I'm getting no response when I double click the installer link (as instructed) any ideas? I have logged right out and rebooted a few times

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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What is the OS installed on your Macbook Pro? If it's Catalina or later then probably 2019 is not supported on this machine.

-Manan

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Community Expert ,
Sep 27, 2022 Sep 27, 2022

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LATEST

you have to follow the directions (esp, step 1)

 

p.s. save the install file. it won't remain online.

p.p.s thank jim @ prodesigntools.com

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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Here is a link to standalong installers for Adobe CC 2019 products.

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html 

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Community Expert ,
Sep 24, 2022 Sep 24, 2022

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@tanyaj12457827 ,

 

p.s. for future reference (and for other users), while links to many older adobe versions, including the one you seek, are available via prodesigntools.com, all older cc version links can be obtained via adobe support.  to contact adobe support:

 

use a browser that allows popups and cookies, 

click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com....

p.p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.p.s. you can also use twitter to tweet @AdobeCare.

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LEGEND ,
Sep 25, 2022 Sep 25, 2022

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Do your old PDFs show video controls? I thought this was all lost when Flash Player was closed down.

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