I need to install Photoshop on a Lenovo Flex 5G. I contacted support yesterday and was told it can't be done because of the ARM processor the computer has. The Flex is running Windows 10 Pro and has 8 gb of RAM.
The reason I question what I was told is that I have run Photoshop on a computer with Windows 10 and an ARM processer before. I had Photoshop installed on a Samsung Galaxy Book 2 until I replaced it with the Flex two weeks ago. The Galaxy Book 2 has an older ARM and half of the RAM of the Flex and ran Photoshop with no problems other than being slow.
You have been given correct information. Microsoft chose to make Windows 10 with no support for modern 64-bit apps. Your computer is very limited. I have read that there will be 64-bit support in the future. I have also read that there may be ARM support in Photoshop in the future. Until then, you will need to find a different.
If it worked on your older computer, maybe you were running such an old Photoshop that it still had 32-bit support.
"You'll have a much bigger problem with apps that are only available in 64-bit versions. The only way to run Adobe's Creative Cloud apps, for example, is to sign in on Adobe's website and see which of the 2018 apps are available in 32-bit versions. Maybe that's one reason why Adobe was on stage with Microsoft announcing that its Fresco drawing/painting app, released last month for iPad Pro and Apple Pencil, would be available on the Surface Pro X."
Thank you for the information. I got no indication from support that there are still 32 bit versions available. I was just told that I couldn't install photoshop. After a lengthy conversation of trying to get the tech to understand I had used it with an ARM previously I accidentally disconnected and didn't get a link to resume the chat until several hours later and was not able to do so because of being at work
I am fairly sure that what I installed on the Galaxy Book when I got it in 2019 was 32 bit. I don't need super performance, just software that works.