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i need to talk to someone!

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Jun 28, 2017 Jun 28, 2017

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klewwol

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correct answers 1 Correct answer

Community Expert , Jun 28, 2017 Jun 28, 2017

This is an open forum, not Adobe support... click below to contact Adobe staff to help

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so

...

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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This is an open forum, not Adobe support... click below to contact Adobe staff to help

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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Community Expert ,
Jun 28, 2017 Jun 28, 2017

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  wrote

klewwol

Please translate.

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New Here ,
Nov 16, 2022 Nov 16, 2022

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אני רוצה להתנתק מהתוכנה הזאת וגובים ממני דמי ביטול על מה? אני רוצה לדבר עם מנהל

 

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Community Expert ,
Nov 17, 2022 Nov 17, 2022

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LATEST

you're being charged because you subscribed to a lower cost per month annual plan in exchange for a non- cancellation agreement that you're breaking:

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

 

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