I own the all apps CC, still reverting to trial

[Delightful_Beekeeper15B9]

I have had the tech people remotely log into my computer with no success.

It is ruining my portfolio and spark access too!

very enraged. No help from adobe!

[Kanikas · Accepted solution]

Hi there,

Sorry for the inconvenience!

As you have mentioned that you have a paid subscription, however, it is reverting to trial. Please follow the link for help: Stop Adobe Creative Cloud from opening in trial mode after purchase

Hope this helps! Feel free to update the thread for any other questions.

Thanks

Kanika

[Delightful_Beekeeper15B9]

The Support Tech use my laptop as a remote desktop and he couldn't even do it I know this and it didn't work

[Delightful_Beekeeper15B9]

this here seems to be the issue. some type of student billing issue that is messed up.

its 2018 now and still not fixed !? portfolio and sparks also are not show up. this is my account info also

[Kanikas]

Please check your private message.