I was charged for double downloads. I only wanted the pc version of adobe photo elements and premier student version. How can my credit card be credited?
Already did that. I keep going back to the first screen.
I'm sorry you are having difficulty. Generally if you are logged into your adobe id, you can see the chat or phone option as appropriate.
Please try this link and let me know if you are successful: I still need help.
i have Acrobat Reader DC
and Acrobat DC. I was trying to make a payment and accidently downloaded one i didnt need.
which is Reader DC. Please cancel and credit my account, Thank You.
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
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This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
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Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
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