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I paid for all Adobe apps, but the order details are not available.

Guest
Feb 06, 2021 Feb 06, 2021

I paid for all Adobe apps, but the order details are not available.

I can't install the app even if I turn on the creative cloud. Only the experience version is still available for download.

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Activation , Creative Cloud , Installation
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John T Smith Community Expert
Community Expert ,
Feb 06, 2021 Feb 06, 2021
LATEST

Log-in to your Adobe account and click this link https://account.adobe.com/products to verify your subscription

 

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help
-and troubleshooting FAQ https://community.adobe.com/t5/Get-Started/Troubleshooting-FAQ-What-should-I-do-if-I-have-a-membersh...
-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html

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