I paid for this month of creative could and cancelled the same day

New Here ,
Sep 25, 2021 Sep 25, 2021

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I paid for this month of creative could and cancelled the same day, I was promised that I would have the month for CC that I paid for but on recieved email and on desktop app I am no longer a subscriber and only have trial version of apps

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Activation , Creative Cloud

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Adobe Community Professional ,
Sep 25, 2021 Sep 25, 2021

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>cancelled the same day

 

I don't work for Adobe, but I will GUESS that an instant cancellation was treated like no subscription... ask Adobe

 

Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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