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I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

New Here ,
Jun 07, 2013 Jun 07, 2013

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I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.

Acrobate downloaded successfully.  no problem there.  but it won't open.  only gives me the error message that trial has expired and do I want to buy it.  i already bought it so...  i'm stuck.  I have tried shutting everything down and starting again (twice) still the same error.  tried re-downloading. no help.  any ideas?

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correct answers 1 Correct answer

Adobe Employee , Jun 07, 2013 Jun 07, 2013

Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

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Adobe Employee ,
Jun 07, 2013 Jun 07, 2013

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Hi,

Which version of Acrobat you purchased. Also did you recieve any Serial No or is it a Cloud version.

regards,

Abhijit

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New Here ,
Apr 16, 2022 Apr 16, 2022

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a cloud version.

 

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Adobe Employee ,
Jun 07, 2013 Jun 07, 2013

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Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

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