I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

[clancysbanjo*8]

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.

Acrobate downloaded successfully.  no problem there.  but it won't open.  only gives me the error message that trial has expired and do I want to buy it.  i already bought it so...  i'm stuck.  I have tried shutting everything down and starting again (twice) still the same error.  tried re-downloading. no help.  any ideas?

[Abhijit_Kr_]

Hi,

Which version of Acrobat you purchased. Also did you recieve any Serial No or is it a Cloud version.

regards,

Abhijit

[Ryan24071449ypz2]

a cloud version.

[Romsinha-9KMEUt · Accepted solution]

Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.