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How do I install photoshop elements, which I bought yesterday, but didn't install? Where do I find it? How do I avoid being charged twice? And why can I not speak with someone and get this all straightened out?
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kglad links in reply #1 here REMOVED, the links from 7 years ago are no longer working
The only telephone support is for sales, not install
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Thank you for your help. I was able to reach chat support by clicking on
buy on the sales page and a drop down menu appeared that allowed me to
contact customer support about a current order, which mine was. The chat
person was not able to help me but connected me with a tech person who did,
indeed, help me download the program I needed. All is well now but it took
considerable time to make it all work. It was great, however, to chat with
a live person and not depend on the forum. Thanks.
On Tue, Oct 27, 2015 at 1:05 PM, John T Smith <forums_noreply@adobe.com>
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Which operating system are you running?
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Mac OS Monterey v. 12.4
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You added to a 7 year old discussion
Download the 'trial' and enter your serial number to activate
https://helpx.adobe.com/download-install/kb/photoshop-elements-downloads.html
https://helpx.adobe.com/download-install/kb/premiere-elements-downloads.html