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I started my free trial today, but...

New Here ,
Sep 23, 2017 Sep 23, 2017

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When I downloaded my free 7 day trail and exited within an hour, I logged back in and said that my trail ended, I know law, that's a definite error. How can I fix this?

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Sep 23, 2017 Sep 23, 2017

See this link.

Understand why Adobe trial software expires or ends early

Trials cannot be reset or installed again on the same machine.   However, you can install a trial a new machine.

Nancy

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New Here ,
Sep 23, 2017 Sep 23, 2017

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I meant trial.

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Community Expert ,
Sep 23, 2017 Sep 23, 2017

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See this link.

Understand why Adobe trial software expires or ends early

Trials cannot be reset or installed again on the same machine.   However, you can install a trial a new machine.

Nancy

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 11, 2022 May 11, 2022

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Greetings, I also got ripped off myself today. I was supposed to get 14 days Free Trial of Adobe Acrobat DC however after the ever so popular, download & install it says 7 (SEVEN) Days Free Trial. Why, & why should we all keep using Adobe?

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Community Expert ,
May 12, 2022 May 12, 2022

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The length of the free trial for Acrobat (and all of Creative Cloud) changed to 7 days for everyone six years ago.

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