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I want to cancel all useful and does not want me working

New Here ,
Nov 24, 2015 Nov 24, 2015

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‌I want to cancel all useful and does not want me working

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correct answers 2 Correct answers

Adobe Employee , Nov 24, 2015 Nov 24, 2015

Hi,

Do you wish to cancel your Adobe licenses or the Adobe Id completely?

Regards,

Sheena

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Community Expert , Mar 23, 2023 Mar 23, 2023

@Peggy29038218pl9d 

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 3

...

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Adobe Employee ,
Nov 24, 2015 Nov 24, 2015

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Hi,

Do you wish to cancel your Adobe licenses or the Adobe Id completely?

Regards,

Sheena

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New Here ,
Mar 23, 2023 Mar 23, 2023

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yes I do

 

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Community Expert ,
Mar 23, 2023 Mar 23, 2023

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@Peggy29038218pl9d 

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 3 ways to contact adobe; chat, phone and twitter:

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

phone:
https://helpx.adobe.com/contact/phone.html

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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