I want to change my Creative Cloud Profile

[markc52598487]

I'd like to pass from to the 60,99 to the 12,19 cloud profile, because I just need for now to work with Lightroom and Photoshop. But it seems that my country is not supported to make the transaction by default: could you help me?

Lot of Thanks

[Ned Murphy]

If you mean you want to cancel the plan you are in and start a different plan, then you need to cancel the first and subscribe to the second.  Early cancellation of an annual subscription normally results in a penalty charge of 1/2 the cost of the remaining time of the subscription.

[markc52598487]

"An error ha occured. Please Try Again"

This is all I got from today, even if I tried both of your suggestions. If only I could contapt someone of the assistance and not use the Client Automatic Service, because it makes me just go in round.

Still Thank you

[Ani*Adobe]

Hi there,

Please try the steps here Learn how to change your Adobe Creative Cloud plan  to change your current plan.

^Ani

[markc52598487]

"An error ha occured. Please Try Again"

This is all I got from today, even if I tried both of your suggestions. If only I could contapt someone of the assistance and not use the Client Automatic Service, because it makes me just go in round.

Still Thank you