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I want to reinstall photo shop but 1 computer is broken

New Here ,
Nov 06, 2019 Nov 06, 2019

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I've got a copy of Adobe Suite which is installed on two PCs at the moment. However, one PC is broken and I'm not able to deactivate the Adobe Suite and the other computer. If my memory serves me well, you are only allowed to put this copy on two PCs. Is there any way I can bypass this? Obviously, I can't deactivate on the other PCs now.

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Activation , Installation

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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When you have a non-functioning computer and can't deactivate a serial number
BE SURE TO ONLY ASK FOR ACTIVATION SUPPORT TO ADJUST YOUR ACTIVATION COUNT
Click here for a non-Cloud program http://helpx.adobe.com/x-productkb/global/service-c1.html
-and https://helpx.adobe.com/creative-suite/kb/unable-deactivate-cs6.html

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New Here ,
Nov 06, 2019 Nov 06, 2019

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Thanks very much for the help. Before I go to all the trouble of getting my activation code back, do you know whether my version of Adobe's suite will work on Windows 10?. I think my version included Photoshop 6

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New Here ,
Nov 06, 2019 Nov 06, 2019

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Hi, could you explain a bit more about what I should be downloading when I go to the link you provided? There is a load of stuff to download, however, I really don't know what I should be downloading.

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Community Expert ,
Nov 06, 2019 Nov 06, 2019

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Two ideas that MAY work to install and/or run old programs in Windows 10
-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window
-and/or select Run as Administrator to assign FULL Windows permissions
-also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html

 

Follow the instructions on the pages

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