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I wanted to change a plan, now I am really mad. I want to cancell

New Here ,
Mar 10, 2021 Mar 10, 2021

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Totally not fair. I want to cancel my plan. I will not pay another year. I wanted to change my plan but you make it so hard. I do not want to give you any more money. I have paid for 2 years and now I want you to let me go. 

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Mar 11, 2021 Mar 11, 2021

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for

...

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Community Expert ,
Mar 11, 2021 Mar 11, 2021

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Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this doesn't help you have to contact the Adobe support, because this is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

 

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

 

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 14 - Photoshop 26 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Aug 10, 2022 Aug 10, 2022

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Be carful guys !!!

Screenshot 2022-08-11 at 08.10.26.png

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New Here ,
Aug 10, 2022 Aug 10, 2022

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LATEST

I was trying to canecl my plan from the first day after the free trial because I am working in a company and they pay me another abbonment but I couldn't. so just today I wanted to be suer that it canceld and that happens.
I contact the help center and they told me 
they will do in exception for one time and cancel it without fee EXCEPTION like as i was not trying to cancel it before ......
Anyways i just wanted to share my experince.

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