i was connected with support and got cut off

New Here ,
Jun 01, 2015 Jun 01, 2015

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correct answers 2 Correct answers

LEGEND , Jun 01, 2015 Jun 01, 2015

There is nothing anyone in these forums can do to solve the connection problem.  Get back in touch with them and see if they can pick up where matters were left.  If you have a case number use it.,  if not, get one the next time you are in contact.

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Community Expert , Sep 20, 2022 Sep 20, 2022

This is a public forum, not the link to Adobe support 

-we can't help with that specific problem 

-please click the link below to contact Adobe staff to help 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

-you must also allow 'cookies' in your web browser for this to work 

 

https://helpx.adobe.com/contact/support.html 

 

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LEGEND ,
Jun 01, 2015 Jun 01, 2015

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There is nothing anyone in these forums can do to solve the connection problem.  Get back in touch with them and see if they can pick up where matters were left.  If you have a case number use it.,  if not, get one the next time you are in contact.

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New Here ,
Sep 20, 2022 Sep 20, 2022

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  • Adobe ID: xxxx
  • Case number: ADB-xxxxx
  • Issue: Disconnected

 

I was disconnected from this support issue.

 

[Moderator] 

[personal information removed per policy -  

https://community.adobe.com/t5/adobe-community-professionals/email-signatures-and-personal-informati... 

[This is a public forum, not Adobe support, please do not post personal information] 

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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This is a public forum, not the link to Adobe support 

-we can't help with that specific problem 

-please click the link below to contact Adobe staff to help 

 

Be sure to remain signed in with your Adobe ID before accessing the link below 

-you must also allow 'cookies' in your web browser for this to work 

 

https://helpx.adobe.com/contact/support.html 

 

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