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I would like to login to be able to use my CC subscription

Participant ,
Dec 14, 2019 Dec 14, 2019

Unfortunately, the "Adobe ID" isn't the one I remembered it being. It has been several months since I last logged in. I've remained logged in until this latest update decided I had to login again. The IDs that I remember all say that I don't have a paid up subscription. I do. I need to talk to a real person, but this web site keeps sending me around in circles teasing me with hints that a real person is just around the corner. Too many corners now, so now what?

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

 

Also, be VERY CAREFUL if someone sends you a private message claiming to work for Adobe

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-...

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Mentor ,
Dec 14, 2019 Dec 14, 2019
LATEST

brkorb, Hello.
AdobeID is your email address.
If you have other email addresses, you might want to try logging in with them.

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