Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

If I fail to pay after my trial ends what happens?

New Here ,
Oct 23, 2019 Oct 23, 2019

If I fail to pay after my trial ends what happens?

TOPICS
Creative Cloud
279
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2019 Oct 23, 2019

When the trial ends, your plan automatically converts to a 1 year contract until you cancel.  You have 14 days to cancel without a penalty fee.  After 14 days the penalty fee for early cancellation is 50% of remaining months.    See link below for details.

https://www.adobe.com/legal/subscription-terms.html

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 23, 2019 Oct 23, 2019

So, if I cancel the day my trial ends, will I be forced to pay anything?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2019 Oct 23, 2019

No. 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2019 Oct 23, 2019
LATEST

..but you won't be able to use the software if you cancel.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines