• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Illustrator and Photoshop on iPad Air 10.9

New Here ,
Apr 27, 2021 Apr 27, 2021

Copy link to clipboard

Copied

every time I want to open these App  I get “fetching your subscription details” and my account is already there and I bought the license to have them but I can't enter any. I dont know what happend with this. 

TOPICS
Activation , CC FAQ , Creative Cloud , Installation , New user

Views

611

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 28, 2021 Apr 28, 2021

Copy link to clipboard

Copied

LATEST

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if your account is as you expect, sign out and then back in to your cc desktop application using the same adobe id used to verify your subscription: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines