Illustrator CC 2018 "No Subscription Found"

[alyxd70214]

Hello I buy Illustrator CC 2018 some weeks ago and I can't use it. Every day I try and retry to make all the stuff but nothing works.

I already try all the thing that I could found on forum and tutorial but it doesn't works either. Please help. I try for 20 days now.

[AxelMatt · Accepted solution]

Do you have checked your Adobe account? What is listed in the section Subscription & Products?

If there's nothing and you are sure that you have completed the appropriate subscription you have to contact the Adobe support, because this is a public forum and not Adobe support...

You have to contact Adobe staff to help (click below).

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

If the subscription is listed please take a look here:

Not all apps displayed for download | Adobe Creative Cloud desktop app .

Learn how to activate and deactivate Creative Cloud apps

Convert a Creative Cloud trial to a paid Creative Cloud membership

Stop Adobe Creative Cloud from opening in trial mode after purchase

[alyxd70214]

Okay thank you