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Illustrator only on Laptop:

New Here ,
Oct 21, 2018 Oct 21, 2018

The software only opens on my Mac laptop, not on my desktop PC,

even though I'm connecting from the same cloud in Adobe.

why is it happening?

thx

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Creative Cloud
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correct answers 1 Correct answer

Community Expert , Oct 23, 2018 Oct 23, 2018

do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

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Community Expert ,
Oct 21, 2018 Oct 21, 2018

is it installed on your pc?

what happens when you double click the ai executable in your programs/adobe/illustartor directory?

what's your os?

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New Here ,
Oct 23, 2018 Oct 23, 2018

hey, thanks

The software is not installed

because I can not find a way to install it, without buying it, or start a week trial.

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Community Expert ,
Oct 23, 2018 Oct 23, 2018
LATEST

do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines