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Illustrator only on Laptop:

New Here ,
Oct 21, 2018 Oct 21, 2018

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The software only opens on my Mac laptop, not on my desktop PC,

even though I'm connecting from the same cloud in Adobe.

why is it happening?

thx

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Creative Cloud

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correct answers 1 Correct answer

Community Expert , Oct 23, 2018 Oct 23, 2018

do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

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Community Expert ,
Oct 21, 2018 Oct 21, 2018

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is it installed on your pc?

what happens when you double click the ai executable in your programs/adobe/illustartor directory?

what's your os?

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New Here ,
Oct 23, 2018 Oct 23, 2018

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hey, thanks

The software is not installed

because I can not find a way to install it, without buying it, or start a week trial.

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Community Expert ,
Oct 23, 2018 Oct 23, 2018

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do you have a subscription?

is the cc desktop app from here installed on your pc, https://creative.adobe.com/products/creative-cloud ?

what happens when you try to install ai using the desktop app?

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Translate

Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines