Illutrator not starting download

[Anna15A7]

Hi,

I just purchased Illustrator, and got to the page there it's supposed to start downloadning. Nothing happens, and it doeasn't seem to make a difference which browser I use or how many times / ways I try to push download. Does anyone know what the issue is? I suspected it might have something to do with an antivirus program, but I turned it off and it didn't make a difference. Other files download just fine. 

Any help would be greatly appriciated!

Anna

[John T Smith]

Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html
-https://community.adobe.com/t5/get-started/how-to-activate-your-adobe-software/td-p/9636861?page=1