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iMac Pro1,1 (2017) Premiere/bridge CC open, audio cuts out, crash to black

New Here ,
Nov 04, 2019 Nov 04, 2019

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Hardware: iMac Pro1,1 (2017) have encountered it on Mojave version 10.14.6 as well as the most recent versions of El Capitan

Having owned my computer for almost a year now with no problems, currently it crashes to black multiple times per day while using Adobe Creative Cloud. It always happens the same way, I'll have audio playing in the background and the audio will stop playing, despite indicators telling me that it is still playing (audio level readings, youtube timecode advancing) and then I know that I have roughly 2-3 minutes before my computer freezes, crashes to black, and then reboots. Either Adobe premiere or Bridge is always open on my computer making me wonder if they could be related to the crashing to black. I have tried updating to Mojave to fix it with no avail and Catalina is not currently available to our workplace.

 

I have been asked by IT to reach out to see if this is a problem that has been affecting anyone else. Please let me know if more information is required.

-T

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