Impossible to install Apps on D:\

Community Beginner ,
May 18, 2022 May 18, 2022

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Hello,

I have not enough space to install the Adobe apps to my drive C:\
I would like to install on my other partition D:\

I tried many times to install an uninstall photoshop by changing the destination address of apps in Adobe cloud preferences and it didn't change anything.
Can you help me ?
Thank you in advance


P.S. : Also on Cloud Deskop all "links to resources" doesn't work. I'm a bit worried because I took a Stock subscription and I would like to use Fonts too.


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Creative Cloud , Installation , New user

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correct answers 2 Correct answers

Adobe Community Professional , May 18, 2022 May 18, 2022
Hi @adrienr67533746, Even after changing the install location to another drive you still need some space on the OS installation drive as some installation components are always installed there. I suspect you don't even have space in C drive to install these required components and hence the issue. Try freeing up some more space on C drive and hopefully it would work -Manan 

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LEGEND , May 18, 2022 May 18, 2022
But make sure you keep at least 50GB free on C. Otherwise you can't expect anything to work. Also, move Photoshop's scratch disk.

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Adobe Community Professional ,
May 18, 2022 May 18, 2022

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Hi @adrienr67533746,

Even after changing the install location to another drive you still need some space on the OS installation drive as some installation components are always installed there. I suspect you don't even have space in C drive to install these required components and hence the issue. Try freeing up some more space on C drive and hopefully it would work

-Manan 

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LEGEND ,
May 18, 2022 May 18, 2022

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But make sure you keep at least 50GB free on C. Otherwise you can't expect anything to work. Also, move Photoshop's scratch disk.

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Community Beginner ,
May 19, 2022 May 19, 2022

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Thank you Manan and Test Screen Name,
After a lot of work to make 50 GB free on C:\  I reinstall Adobe cloud and the location change / other section of cloud work perfectly !
It's weird that I was not notified before the cloud installation. Because I must not be alone in having a small C:\ partition with windows installed on it. I have an MSI Gamer computer it is a widely used model.

Thanks again for yout quick response.

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Adobe Community Professional ,
May 19, 2022 May 19, 2022

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I agree that the installer could check if the required space is available and if not give a meaningful error message so that the user can try and resolve it. You can post a feature request at the following

https://creativecloud.uservoice.com

-Manan

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