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Impossible to install previous versions of my apps

New Here ,
Nov 08, 2021 Nov 08, 2021

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Hi everyone, thx for help in advance…

 

Needed to install previous version of InDesign – 2021 rather than 2022. Found this page from Help & Support, so that seemed to be OK.

 

The problem is : in the menu I do have "learn more", do have "uninstall", but do NOT have any "other versions" option… so cannot install previous version… See below how it looks on my device (in french) :

 

Capture d’écran 2021-11-08 à 15.03.53.png

 

… and how it should look (in french also) :

 

Capture d’écran 2021-11-08 à 15.11.32.png

How it should look in english :

 

Capture d’écran 2021-11-08 à 15.12.46.png

 

Maybe I have some wrong parameters somewhere ?

Thx again !

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Adobe Employee ,
Nov 08, 2021 Nov 08, 2021

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Seb, the ability to install older Adobe applications is only provided to active Creative Cloud members.  What type of Creative Cloud membership are you using? I do not see an active individual membership under the e-mail address you used to post to this public discussion forum.

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New Here ,
Nov 08, 2021 Nov 08, 2021

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Thx a lot Jeff I have to check this and let you know. But this could be an explanation for sure !

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