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Impossible to launch Creative Cloud

New Here ,
Oct 12, 2016 Oct 12, 2016

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I just want to install InDesign and apparently we have to do it via Creative Cloud now but this thing doesn't work at all.

adobe_error.pngI have this loading screen for an infinite time.

The installer is really badly done, it doens't even ask you in which disk you want to install the program, and once I quit the window to relaunch it doesn't work !

adobe_error2.pngyou still have these things running on background but I can't access anything...

Please bring back older version or make it work, thanks Adobe!

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correct answers 1 Correct answer

LEGEND , Oct 12, 2016 Oct 12, 2016

App doesn't open | Progress wheel spins continually

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

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LEGEND ,
Oct 12, 2016 Oct 12, 2016

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App doesn't open | Progress wheel spins continually

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

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New Here ,
Oct 12, 2016 Oct 12, 2016

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I don't even have the menu bar... And I've tried all the solutions already 😕

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Adobe Employee ,
Oct 22, 2016 Oct 22, 2016

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Hi Hyunsen,

Are you still facing the error? If yes, then it will be best to contact support via Contact Customer Care

Regards

Rajashree

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