Impossible to open any of the creative cloud app on the desktop

[Giulia_Sangiani7156]

I can't solve this problem, and cant open any app of the desktop.

I've reset everithig

[Ben M]

Have you tried this KB article: https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html . 

[Giulia_Sangiani7156]

yes,
but still no success

--
*Giulia Sangiani*
NessunoDesignMilano <>

[kglad]

what's your default browser/version?

[Giulia_Sangiani7156]

Google Chrome
--
*Giulia Sangiani*
NessunoDesignMilano <>

[kglad]

and version?

[kglad]

in additon to @Ben M 's suggestion, make sure your default browser is updated and not opera.

[Nancy OShea]

Make sure your computer meets the minimum requirements. Most Creative Cloud apps work on these systems, no more than 2 versions back:

• Windows 11 (64-bit) versions 24H2, 23H2; Windows 10 versions 22H2, 21H2;
• MacOS 15 (Sequoia), 14.7 (Sonoma), 13.6.7 (Ventura)

- https://helpx.adobe.com/creative-cloud/system-requirements.html