• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Incompatibilidad con AVX2 Mac

Community Beginner ,
Dec 28, 2024 Dec 28, 2024

Copy link to clipboard

Copied

Buenos días,

 

Formatie mi MacBook Pro 13 del 2012 (Monterrey) por cambio de disco duro y a la hora de instalar los programas de adobe me dice que mi Mac necesita un procesador AVX2 y no me deja instalar ningún programa y desapareció la opción para instalar otras versiones. Lo raro es que antes de formatearlo los programas funcionaban y tenía la opción de elegir la versión que necesitaba, pero por alguna razón mágica ya no se puede.

 

adjunto capturas de pantalla.

 

Solución por favor.

 

 

Views

123

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 28, 2024 Dec 28, 2024

Copy link to clipboard

Copied

is your file system case-sensitive?

what's your default browser/version?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 28, 2024 Dec 28, 2024

Copy link to clipboard

Copied

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 28, 2024 Dec 28, 2024

Copy link to clipboard

Copied

In the Adobe Creative Cloud Desktop Application under Creative Cloud>Preferences>Apps>Settings, do you have Show Older Apps enabled?

 

oldapps.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 29, 2024 Dec 29, 2024

Copy link to clipboard

Copied

Hi Jeff,

 

Yes, but in the apps the option to install old versions is still disabled.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 29, 2024 Dec 29, 2024

Copy link to clipboard

Copied

What version of macOS are you running?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 30, 2024 Dec 30, 2024

Copy link to clipboard

Copied

Hi Jeff,

 

Mac OS Ventura.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 29, 2024 Dec 29, 2024

Copy link to clipboard

Copied

Now Adobe only offers the current version plus one version older for most applications, so both the current version and one version back of Premiere Pro and After Effects require AVX2, which the 2012 MacBook Pro doesn't have.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 30, 2024 Dec 30, 2024

Copy link to clipboard

Copied

That's sad because I don't have the money to buy a new laptop and I could install the version that was compatible with my Mac.
So I won't be able to use older versions of Adobe?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 30, 2024 Dec 30, 2024

Copy link to clipboard

Copied

LATEST

correct, only the current and one previous major versions are generally available.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines