InDesign CC Activation Issue

[drewl91372642]

Hello,
   I subscribe to the Indesign monthly package. My computer broke and will be out of commission for a month for repairs. I called customer service and they ticketed me a free month to use on my back up computer while my main computer is being fixed. However, the account still says that the trial is up and I need to purchase a subscription, despite the one month credit. Is there anyway to activate my account before the phone lines open on Monday to call in to solve my issue?

Thanks

[John T Smith · Accepted solution]

Revert to trial https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html may help

-and troubleshooting FAQ https://forums.adobe.com/thread/1962238

-and https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html